F.A.Q. (Frequently Asked Questions)

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Account
Security
How can I ...
How secure is my data?
We are aware that this application store very sensitive data. Our site uses Secure Sockets Layer (SSL), and the data in the database is encrypted using 256-bit Advanced Encryption Standard (AES) encryption. Almost all of the data is stored in the database encrypted. Some of the PHP files that reside on the server and contain sensitive information are also encrypted. That makes our work on maintenance more time consuming, but that also makes the application more secure.
If you still have concerns about security, consider buying the application source code.
Can I add other users that will manage my clients?
No. At this time, that option is available only if you buy the source code.
How can I restore my deleted account?
You can't. When you delete your account, ALL data related to your account has been deleted. We keep only payment details for accounting purposes. EVERYTHING else is deleted permanently.
I don't have domain info about the domain registrant, but I have the hosting info. Can I add that domain?
Sure. Just add the domain name, and skip the Domain Register tab. The same principle applies to other parts of the app. You add only the data that you have.

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Concerns about privacy and security?

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If you own or manage up to 10 websites, you can use SitesInfoBox for free. Functionality is the same as the paid version, and the only limitation is the number of websites, customers and service providers.

 

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